How can I track my order?

As soon as each package leaves our warehouse, we'll send you an e-mail to let you know it's on the way. At that time, you'll receive a tracking number for either UPS or the US Postal Service, depending on which carrier was used to send it. You can use this number to track your package online at www.UPS.com or www.USPS.gov. UPS allows you to track your shipment while en route, but the US Postal Service will only confirm the delivery date and location.

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Has my order shipped yet?

As soon as we ship your order, we'll send you an e-mail to let you know it's on the way. You can also check the status of an order by Loging In and clicking the track my order link.

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When will my order arrive?

Once you get the e-mail from us telling you that your shipment has left our warehouse, you can figure that packages sent via Ground shipping should take approximately 8 to 10 days to arrive. Keep in mind that our warehouse is located in Southern California, so depending on where you live you might get your package in less than a week.

Our shipping days are Monday through Friday, excluding holidays, so please be aware that Next Day and 2nd Day Air orders must be placed by NOON (12PM ) Pacific Standard Time to be shipped the same business day.

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My package should've arrived by now, but it hasn't. What do I do?

If your package is late in arriving, please double-check the status of your shipment using the online order tracking system. You must be logged in to use it.

If you've double-checked the tracking status and you're still wondering where your package is, don't worry, you're not in the Twilight Zone. Simply contact us and we'll be happy to help you solve the mystery.

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